Buyer handover connected to the construction history
Buyer handover software prepares each dwelling, runs the visit with the buyer on a tablet, and produces the handover record, signed by hand by the parties. In Builddar, the record is timestamped with a signature log, and the visit reuses the snags still open from site. The handover visit needs a connection.
What the handover journey must cover
- Prepare every dwelling and its documents before the appointment.
- Capture snags with room, location, photograph, and trade.
- Produce and sign the relevant handover documentation.
- Give buyers access to their list and progress after key release.
Prepare before the buyer arrives
The appointment depends on preparation: unit identity, rooms, equipment, expected documents, and unresolved items. A dwelling-level view prevents searching for these details during the visit.
Observations from reception or earlier checks should be visible so the team can separate known items from issues raised with the buyer.
Record a buyer snag without ambiguity
Every snag should identify the dwelling, room, exact location, trade, and required action. A photograph completes the description. The responsible contractor and deadline can then organize follow-up.
The snag remains connected to the handover record and its history. The developer can continue tracking it after the appointment instead of moving the list into a separate spreadsheet.
Continue after key release
The journey does not end at signature. Buyers need access to their documents and the progress of relevant items. Customer teams need the same file for subsequent requests.
In Builddar, handover is part of the developer journey alongside the buyer portal, claims, and interventions. Information stays attached to the scheme and dwelling.
Published by Builddar. Editorial policy and corrections
Buyer handover questions
Prepare handover on a real scheme
Connect dwellings, documents, snags, and buyer follow-up in the same journey.